Is the cold plunge included with a booking? 

Yes, any booking includes both sauna access and cold plunge use, as well as all other facilities on site. 

Are children allowed in the sauna?

Children aged 15 or under are only allowed for private sauna bookings - please contact us before booking. 16 and 17 year olds can attend if accompanied by a guardian. 

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What should I bring?

Bring swimwear and two towels (one for sitting in the sauna and one to dry yourself afterwards), a water bottle and sandals/sliders/flip flops if you have them. Bench towels are available to rent.

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Will I be sharing the sauna space?

Generally our sessions are open, mixed spaces so you will be sharing it with other guests, unless you book a private sauna. 

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How do I book a sauna privately?

If you'd like private sauna use you can book a whole sauna to yourself, at a discounted price. To book privately just choose the option to 'book entire sauna session' when you book. book, or alternatively  get in touch with us at info@iglusauna.co.uk.

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​How long are sauna sessions?

Standard bookings are one hour to use the sauna and plunge pools, and our themed and guided sessions are 90 minutes. 

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​Can I go into the sauna naked?

Clothing is compulsory in the sauna, so please bring your swimwear.

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Can I bring food and drink?

We provide chilled water to ensure you can stay constantly rehydrated. We ask you do not take food or drink, other than bottled water, into the sauna for health, safety and hygiene reasons. 

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What are the facilities on site?

As well as our sauna and cold plunge pools, we have changing rooms, warm and cold showers, outdoor deckchairs with a wood-burning fire, and a toilet. 

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How do I cancel or reschedule?

Please contact info@iglusauna.co.uk to cancel or reschedule your slot. If you cannot make your session we kindly ask for at least 48 hours notice allowing us to offer your booking to another guest and a full refund will be given. If you inform us 24 hours in advance we will provide sauna credits. Any cancellations less than 24 hours before your booking are non-refundable. Private bookings require a 5 day notice period to rearrange or refund.

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What do I need to do to be safe in the sauna?

Saunas are amazing for your body, but only when you do them right. To ensure you stay safe in the sauna, we recommend 5 to 15 minutes per sauna visit. It goes without saying, but no smoking in the sauna room, and please note due to its dehydrating factors, alcohol is strictly forbidden.

 

If you experience any nausea, dizziness, hot flushes, cold chills, headaches or other discomfort please leave the sauna immediately. Drink plenty of fluids before and after leaving the sauna. We will ask you to fill in a health form before entering the sauna.

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See our sauna safety page for more information.
 

How to find us?

Check out our location on the Contact page.